Returns & Refunds

14-day returns

We want you to love your prayer outfit. If it is not right for you, you can return it within 14 days of delivery for a refund or an exchange.

Conditions

  • Items must be unworn, unwashed and in their original condition, with the pouch and any packaging included.
  • For hygiene reasons, items that have been worn cannot be returned.

How to return an item

  1. Contact us through our contact page within 14 days of receiving your order, with your order number.
  2. We will confirm the return address and next steps by email.
  3. Once we receive and inspect the item, your refund is issued to your original payment method within 5–7 business days.

Unique prints

Every Maison Haya set is cut from a limited length of fabric, so the motif and colourway you receive are unique and will differ from the photographs on the product page — this is how the collection is designed, and it is explained on our One of a Kind page. It does not change your rights: if the print you receive is not for you, the same 14-day return or exchange applies, on the same conditions as any other order.

Exchanges

Would you prefer a different print? Mention it in your message — and tell us the colour or family you would like — and we will arrange an exchange, subject to availability.